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Payment Methods

The products, prices, shipping terms (place, time, etc.) are those listed in your Order Confirmation. The payment is made before or upon delivery of the product and can be made in one of the following ways.

  • Βy payment and pickup from partner distribution centers. 
  • By paying the price of your order when the product is delivered to your chosen location (up to €700). For amounts > €700 payment is required before delivery.
  • With a VISA, MASTERCARD, MAESTRO, credit or debit card issued by any bank. In this case and for your own safety you should pick up your order in person bringing along your identity card and the credit card with which your order was placed
  • With your PayPal account. 

All card payments are processed through Alpha Bank's Alpha e-Commerce payment platform and use TLS 1.2 encryption with encryption protocol 128-bit (Secure Sockets Layer SSL). Encryption is a way to encode the information until it reaches its intended recipient, which will be able to decode it using the appropriate key.


When paying with a credit card, you have the option to choose interest-free installments. The number of installments is determined by the final amount of the order as shown in the Table below and is indicated on the relevant receipt. Installments include shipping costs if you have chosen delivery to your address.

Final order amount (Amount – Interest-free installments)



Up to               99€

Up to 3

100€       -       499€

Up to 6

500€       -       899€

Up to 12

900€      or more

Up to 24



  • By bank deposit. In this case, your order will be processed after you send us a copy of the deposit by email at
  • The copy of the deposit must indicate the order number. The delivery time starts from the date of confirmation of the deposit.

The bank accounts in which you can deposit the money are:

  • Alpha Bank AE: 360002002011995
  • EFG Eurobank Ergasias ΑΕ: 00260045960201095093

For Bank Deposits to Alpha via other banks:

  • IBAN: GR3401403600360002002011995
  • Beneficiary: Dualtron Greece ΟΕ

For Bank Deposits to Eurobank via other banks:

  • IBAN: GR6102600450000960201095093
  • Beneficiary: Dualtron Greece ΟΕ


Dualtron Greece gives you the option to choose whether the document to be issued for your order will be a retail receipt or a sales invoice. An invoice is issued to companies and self-employed persons, provided that upon completion of the order, they fill in the following information: Name of the company, VAT registration number, Tax Office, Headquarters address and profession for self-employed persons.