1. Definitions: For the purposes of the present the following definitions apply:
1.1. "Cookie" - a short text of
software code that is sent for storage from the Company's web server to
the user's computer at each entry of the latter on the Site in order to
selectively document the user's browsing history on the site. It is a
mechanism necessary for the technical execution and optimization of our
1.2. "Recipient" means any
natural or legal person, public authority, service or other body to which
personal data are disclosed, whether being a third party or not.
1.3. «GDPR» - The Regulation (EU)
2016/679 of the European Parliament and of the Council of April 27th
2016 on the protection of individuals with regard to the processing of
personal data, on the free movement of such data and abolition of
Directive 95 / 46 / EC (General Data Protection Regulation).
1.4. "Processing" - Any work or
set of operations carried out with or without the use of automated methods
and applicable to personal data such as the collection, registration,
organization, maintenance or storage, modification, export, use,
transmission, dissemination or any other form of disposal, association or
combination, interconnection, blocking, erasure, destruction.
1.5. "Company" - The Company
that we hold under the name "Dulatron Greece GP", located in Chalandri, Attiki, Agias Paraskevis 112.
1.6. "Website" - the website
accessible through the domain name www.dualtron.gr, including all of the
1.7. "Personal Data" - any
information referring to online user (s) of www.dualtron.gr.
1.8. "Consent" - any indication
of will, free, specific, explicit and in full knowledge, by which the
subject (user) expresses that he agrees, by a declaration or with a clear
positive action, that the personal data concerning him / her are
1.9. "User" means the web
client of the website www.dualtron.gr to whom the data refer and whose identity
is known or can be directly or indirectly identified.
2.1. This Policy defines the terms and
conditions that are maintained by our Company to protect the privacy of
the Users of the Website. This policy includes the rules on the basis of
which we collect and process your personal data and ensure that this
information is kept confidential.
2.2. Our Business reserves the right to
modify and update this policy whenever it is deemed necessary. These
changes will take effect from their public appearance on the Site.
2.3. In the event that any of these terms are considered invalid, illegal or abusive for any reason, the other terms will remain valid and strong as they are to the extent that they do not contradict the will expressed in this policy.
3. Principles of Processing
3.1. We fully respect your fundamental rights and consider the protection of your privacy a priority for our Company. In this context, when processing your personal data, we follow the basic principles below: We legitimately and fairly process your personal data and maintain full transparency about the way we manage them. We collect and process your data only for specified, explicit, and legitimate purposes as outlined in this policy and we do not process them further in a way that is incompatible with those purposes. We process your personal data only to the extent they are appropriate and relevant to the above purposes, while limiting the processing to the extent necessary for these purposes. We make reasonable efforts along with your assistance to ensure that your processed data are accurate and, where necessary, up-to-date with the purposes of the processing, taking all reasonable steps to immediately delete or correct them in case of inaccuracy. We hold your personal data in a form that allows for your identification only for the time required for the above processing purposes. We process your personal data in a way that guarantees their security by using appropriate technical or organizational means. We do not intend to further process your personal data for a purpose other than that for which they were collected. We inform you that there is no obligation to provide your personal data and there are no possible consequences of not providing them, other than in case of non-registration you cannot use our services by ordering our products. Furthermore, we hereby notify you that your personal data will not be used for automated decision-making. Subject to what is stated in this policy, we do not disclose or transmit your personal data to third parties without your consent unless permitted by law or by our agreement. Please be advised that we do not pass on your personal data to a third country or international organization for which there is no European Commission decision under the GDPR. In general, as the lawful person responsible for processing your personal data we abide by the applicable law and comply with all of our obligations arising out of this.
4. Data Types
When (a) entering and using the Site and (b) acquiring products, website users grant to our Company the following types of personal data: a. When entering and using the Site: Internet protocol address (IP Address), Site Navigation Data, Product Preference Information b. When obtaining products: Registrant data (name, e-mail, address, telephone). Details of the content of the selected product. Choice of shipping/payment method. Payment execution information. Other content produced by users. In the event that any user communicates with us via email or by other means, we will collect personal data relating to such communications under the terms and conditions hereof in order to meet the relevant requirements and requests and to improve our services and the provision of our products. Our Business does not collect or gain access to customer's personal data related to the on-line payment of its services, such as credit card numbers and codes. Furthermore, our Company does not collect or access in any way sensitive customer data. In the event that any user uploads sensitive data to our Site, such sensitive data will be removed as soon as we become aware of it.
5. Objectives and Legal Basis of Processing
5.1. Your personal data, which is
necessary for the navigation and use of our site pursuant to Article 6 § 1
(b) of the GDPR, are collected and processed by our Company for the
following purposes: Technical capacity for the uninterrupted operation of
our Website. User-friendly operation of our site. Improvement of your
online experience while navigating and using our site. Recording consumer
habits through the use of anonymous statistical data.
5.2. Your personal data, which are
necessary for the provision of our products and services within our
contractual relationship under Article 6 § 1 (b) of the GDPR, are
collected and processed by our Company for the following purposes: Implementation
of the contractual obligations of our Company towards the users of our
Website. Immediate, adequate and efficient delivery of our products and
services. Use for tax purposes and use for invoicing and proof of delivery
of ordered products. Communicating with our customers in the framework of
good execution of our commitments, as well as to resolve any complaints.
Improvement and renewal of our products in order to meet the needs of our customers
as much as possible. Administrative organization and operation of our
Business. Management of our clientele. Support for legal claims.
5.3. Your personal data that are
necessary for the purposes of the following legitimate interests pursued
by our Company in accordance with Article 6 § 1 (b) of the GDPR: Sending
commercial communications by e-mail about our new products to existing
Customers of the Company. Sending commercial communications by e-mail to
remind pending orders placed by users of the site.
5.4. Our Business collects and processes personal data of its users/customers only for the above mentioned purposes and only to the extent strictly necessary for the effective service of these purposes. This data are always relevant and not more than absolutely necessary for the purposes set out above and are accurate and where appropriate, subject to updating. Furthermore, such data shall only be retained during the period necessary to carry out the collection and processing purposes and shall be deleted at the end of that period.
6.1. Our Business may process personal
data only with the legal consent of the users of the Site for the
following purposes: For commercial communication, marketing and
advertising of our products via e-mail, internet, fax, social media and /
or any other appropriate communication channels such as but not limited to
SMS, telephone, and mail. For research and / or analysis purposes to
better understand your needs, preferences, interests, experiences and / or
habits as a consumer. For the operation and management of any rewards
programs that may be available via the Website.
6.2. You freely give us your consent for
the processing of your personal data for the above purposes with an
electronic statement in a manner clearly distinct from other matters in a
comprehensible and easily accessible form.
6.3. In this context, by ticking the
appropriate field online, you explicitly state that you wish and that you
provide your consent for the above purposes in accordance with the terms
and conditions of this policy. You provide your consent above in the
following ways: By completing the relevant product order form. By drawing
up contracts through our website.
6.4. You have the right to withdraw your consent at any time. Withdrawal of consent does not affect the legality of consent-based processing prior to its revocation. Your consent is revoked by a relative statement (that you wish to revoke your consent), which will be sent to e-mail: firstname.lastname@example.org.
7. Third-Party Recipients of Data
7.1. Our Business does not grant your
personal data or connect its files for financial or other gain with any third-party
private companies, legal persons, public authorities or agencies or other
7.2. In order to serve the processing
purposes referred to in this policy, our Company may provide access to or
transmit the following types of personal data to the following processors by
order and on behalf of it: Your financial data to the credit institution
with which we co-operate to process payments to and from your bank
accounts and credit card accounts for the purpose of repaying your debts
to the Company. Your Personal Data to the provider of web hosting services
with which we maintain a contractual relationship with the purpose of
hosting them on the www.dualtron.gr website. Your personal data to the
company which provides us with maintenance and support services for
software and database programs needed to support the site. Preference data
and contact information to third-party marketing and advertising companies
for the commercial communication, marketing and advertising of our
products. Your personal data to third-party consultants to provide data
analysis services. Your financial and contact details to debtor briefing
companies in the event of overdue debt towards our Company and after we provide
you with prior notice. Your personal data to auditors, accountants,
financial or professional consultants as well as investors in the context
of transfer in part or in whole, merger, secession of a branch or other total
succession, liquidation or bankruptcy of our business. Your personal data
to individuals or businesses who work with us to send the selected
products to your site.
7.3. The processing of your personal data
by the above cooperating entities is conducted under our control and only
at our command and we ask that the same data protection policy or policy
of at least the same level of protection be maintained by them.
Nevertheless, you acknowledge and accept unreservedly that our Business
cannot fully supervise these businesses in complying with the above
commitments, that you undertake the relevant risk and that our Company cannot
be held liable and is not responsible for any compensation in case an
enterprise that has accessed your Personal Data uses it for reasons other
than the provision of its services to you or if it communicates it to
third parties without your permission.
7.4. If ordered by a court or other
administrative authority and in any other case that is legally bound to do
so, our Company may transfer your personal data to the extent specified by
law but after you have been informed.
7.5. Our Business does not make cross-border transfers to countries outside the European Economic Area which do not comply with the European Committee decisions.